WB Gilmore Consulting

Seeing the forest through the trees or the inefficiencies in a complex organization can be challenging to any leader/manager that works within the belly of the beast.  Yet the idea that managers, bad to good, would consider having someone from outside looking over their shoulder when they know they know more about their business than … Continue reading →

Anyone in the professional game, public or private, has had an experience participating on a committee that can be remembered as a positive experience and successful versus a dysfunctional, drawn out and in a sense less satisfying but a successful outcome.  In speaking with several senior managers of private business and local government with strong … Continue reading →

The recent AWWA/WEF Joint Utility Management Conference held in Miami, FL, spoke to the importance of developing and supporting the leadership team of public and independent utility agencies.  Ed Ruggero, Leadership Academy, was the keynote speaker and provided a very real comparison of leadership in battle during WWII to the leadership capabilities of utility managers … Continue reading →

I found an article by Bob O’Neil, Executive Director of the International City/County Management Association, to be a window to a new era for management and spoke directly to my own understanding of how much government management needs to change.  He wrote an article back in September of 2011 on “A New Model For Management” … Continue reading →

Governor Chris Christie stated in a recent article in the Trenton Times that collective bargaining and civil service systems are an anachronism from the past that no longer works in the new economic paradigm, and in particular, today’s government. Being objective, and having managed an independent utility authority without either system and having served as … Continue reading →